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Terms, Conditions & Privacy Policy

Last updated: June 2026 · Applicable to solarstart.co.za

Contents

  1. About Solar Start
  2. Terms & Conditions
  3. Disclaimer & Affiliate Disclosure
  4. Privacy Policy
  5. Your POPIA Rights
  6. Contact & Complaints
Identity

1. About Solar Start

Solar Start is a trading name of King Coral (Pty) Ltd, registration number 2015/409709/07, a private company incorporated in the Republic of South Africa.

We operate the website solarstart.co.za as an independent solar energy information, lead generation, and product referral platform.

Registered address: South Africa · Email: solarstartsa@gmail.com

As required by the Electronic Communications and Transactions Act 25 of 2002 (ECT Act), the above information is provided to identify the legal entity responsible for this website.

Terms & Conditions

2. Terms & Conditions

2.1 Acceptance

By accessing or using solarstart.co.za you agree to be bound by these Terms. If you do not agree, please do not use the site.

2.2 Nature of Service

Solar Start provides:

  • Educational content about solar energy, load shedding, and energy savings in South Africa
  • An indicative savings calculator for informational purposes only
  • Referrals and links to third-party solar products and installation companies
  • A newsletter subscription service delivering solar news, deals, and product information

2.3 No Installation Services

Solar Start does not supply, install, or warrant any solar equipment or installation services. Any installer or product supplier you are connected with through this site is an independent third party. Solar Start accepts no liability for work carried out by referred parties.

2.4 Savings Calculator

The savings calculator on this site is provided for indicative purposes only. Projections are based on user-supplied inputs and assumed electricity tariff escalation rates and are not a guarantee of actual savings. Individual results will vary based on actual tariff changes, system performance, weather, and usage patterns.

2.5 Intellectual Property

All content on this site — including text, graphics, the Solar Start brand, and code — is the property of King Coral (Pty) Ltd and may not be reproduced without prior written permission.

2.6 Limitation of Liability

To the maximum extent permitted by South African law, Solar Start and its operators shall not be liable for any direct, indirect, incidental, or consequential loss arising from use of this site or reliance on its content.

2.7 Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any dispute shall be subject to the jurisdiction of the South African courts.

2.8 Changes to Terms

We may update these Terms at any time. Continued use of the site after changes constitutes acceptance. The "Last updated" date at the top of this page reflects the most recent revision.

Disclaimer

3. Disclaimer & Affiliate Disclosure

3.1 Independent Advice

Solar Start is an independent platform and is not affiliated with Eskom, any municipality, or any government body. Our content is editorial and informational only — it does not constitute professional financial, engineering, or legal advice.

3.2 Affiliate & Referral Disclosure

Solar Start earns referral commissions when you purchase products or engage installation services through links on this site. This comes at no additional cost to you. We only recommend products and services we believe are genuinely suitable for South African consumers.

Our editorial opinions are not influenced by affiliate relationships. Where a product is a paid placement or sponsored recommendation, it will be clearly labelled.

3.3 Product Pricing

Prices displayed on this site are indicative and sourced from third-party retailers. Actual pricing may differ. Always confirm current pricing directly with the retailer before purchasing.

Privacy Policy

4. Privacy Policy

This Privacy Policy explains how Solar Start (operated by King Coral (Pty) Ltd) collects, uses, stores, and protects your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA).

4.1 Information We Collect

  • Email address — when you subscribe to our newsletter
  • Usage data — pages visited, time on site, device type (via analytics tools, anonymised)
  • Calculator inputs — monthly bill and offset percentage (not stored, processed client-side only)

We do not collect your name, phone number, physical address, or payment information unless you explicitly provide it in a future service interaction.

4.2 How We Use Your Information

  • To send you the Solar Start newsletter (solar news, product deals, energy savings tips)
  • To improve site content based on aggregated usage patterns
  • To respond to enquiries sent to our email address

We will never sell, rent, or share your personal information with third parties for their own marketing purposes.

4.3 Email Marketing

Our newsletter is managed via Mailchimp (Intuit Inc.). By subscribing you agree to Mailchimp's Privacy Policy. Every newsletter includes an unsubscribe link. You can opt out at any time with immediate effect.

4.4 Cookies & Analytics

This site may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site. Data collected is aggregated and anonymised wherever possible. You can disable cookies in your browser settings at any time.

4.5 Data Storage & Security

Subscriber email addresses are stored on Mailchimp's servers, which are located outside South Africa. Mailchimp complies with applicable data protection regulations. We take reasonable technical measures to protect any data we hold, but cannot guarantee absolute security of internet transmissions.

4.6 Retention

We retain your email address for as long as you remain subscribed. Upon unsubscription, your data is removed from our active mailing list within 30 days. Backup copies may persist for up to 90 days.

4.7 Third-Party Links

This site contains links to third-party websites including product retailers and installer partners. We are not responsible for the privacy practices of those sites and recommend you review their policies independently.

Your Rights

5. Your POPIA Rights

Under POPIA, you have the right to:

  • Know whether we hold personal information about you
  • Request access to your personal information
  • Request correction or deletion of your personal information
  • Object to the processing of your personal information
  • Lodge a complaint with the Information Regulator of South Africa

Information Regulator (South Africa)
Website: inforegulator.org.za
Email: inforeg@justice.gov.za

To exercise any of the above rights, contact us at solarstartsa@gmail.com. We will respond within 30 days as required by POPIA.

Contact

6. Contact & Complaints

For any queries regarding these Terms or our Privacy Policy:

  • Email: solarstartsa@gmail.com
  • Website: solarstart.co.za
  • Entity: King Coral (Pty) Ltd, t/a Solar Start
  • Reg No: 2015/409709/07

We aim to respond to all queries within 3 business days.

© Solar Start · A trading name of King Coral (Pty) Ltd · Reg No: 2015/409709/07

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